ALM Support

ALM Support

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Welcome to PTC ALM Technical Support page by Sofiatech

Get direct assistance from Sofiatech with PTC Software’s ALM tools. Sofiatech’ support team is dedicated to answer your questions and investigate and help solve whatever issues you’re facing in using PTC Software ALM tools.

Sofiatech Dedicated Support

Sofiatech is a value-added distributor for PTC Software’s collaborative tools. We offer value-added services including pre/after-sales consulting, integration and implementation, training and 1st & 2nd level support. PTC Software is the editor of codebeamer, the most agile engineering lifecycle management tool on the market, and codebeamer X, an agile, out-of-the-box Requirements, Risk, Test and Documentation management platform for safety-critical and high-impact regulatory applications.

PTC Software’s Support Services

Sofiatech ‘ALM Technical Support access is reserved to active codebeamer and codebeamer X users, whether you are in the evaluation, active use or deployment phase. Sofiatech’ Support Services complement those of PTC Software, essentially adding local support in France and North Africa, and in French. PTC Software’s commercial terms are retained.

Please use this form for your requests for demonstrations, trainings, consulting or any other request concerning your needs around the ALM codebeamer and codebeamer X tools.

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